Getting licensed is day one. Staying compliant is the job. A nurse-led audit against DHSR, Medicaid and MCO requirements, run quarterly, so no review ever catches you cold.
Big agencies keep a compliance officer on staff. You can’t justify that salary yet — so the policies drift, the files fall behind, and you find out at the survey. Careply becomes your outsourced compliance team: we watch it every quarter so you never walk into a review cold.
Six areas a surveyor works from — and the six we keep survey-ready between visits.
Kept current with 10A NCAC 13J and every rule change.
Credentials, background checks, competencies, training records.
Plans of care, service notes, consents, supervisory visits.
Visit verification, claim accuracy, and the denials that follow.
Every plan’s requirements, not just DHSR’s.
A mock survey so the real one holds no surprises.
One loop, four times a year. This is what “on retainer” actually looks like.
On-site or remote, against the full checklist.
A prioritized report — what’s urgent, what can wait.
A corrective plan, and help putting it in place.
We re-check, and catch what drifted before the State does.
Every quarter: the audit, the findings report, the corrective plan, and a standing line to your nurse-led team between visits. Walk into any DHSR, Medicaid, or MCO review already ready.